Svidetelstvo zveznost1The star rating of a hotel or guesthouse is a certain classification given to a hotel by the competent authorities following an assessment of compliance with all legal requirements.
In Russia today compulsory classification by star rating is provided only for hotels located in Sochi, as well as for objects that are located in cities where the FIFA Football World Cup 2018 and the FIFA Confederations Cup 2017 will be held.
For other hotels and guesthouses, the stardom may be determined on a voluntary basis, according to the entrepreneur's wish to certify the quality of the service offered. These requirements are stipulated by Order No. 1215 of the Ministry of Culture of the Russian Federation of 11 July 2014.
How do I get the star rating of a hotel?
Hotel star rating is a kind of status. To comply with this status, the applicant must meet a number of requirements established by the state standard GOST 51185-2014 "Tourist services. Accommodation facilities. General requirements", which defines mandatory standards that determine the quality of hotel service, as well as its safety for potential consumers. Classification is conducted by "stars" from 1 to 5, as well as the hotel may obtain a "no star" status, which also requires passing all necessary inspections.
For small accommodation facilities, that is, hotels with fewer than 50 beds, as well as rooms that are leased Svidetelstvo zveznost to individuals for rent, has a separate standard GOST R 54606-2011 "Small accommodation facilities services," which specifies the classification and spells out common requirements, which must comply with small accommodation facilities.
Recently, hostels - cost-effective temporary accommodation facilities widely used in low-budget tourism - have become very popular. To ensure the safety and quality of services offered by hostels, a separate GOST R 56184-2014 'General requirements for hostels' has been approved. Despite the fact that hostels are usually used by tourists with limited funds, this type of accommodation is gaining in popularity, which is why compliance with the GOST requirements is a prerequisite for the legal operation of such mini-hotels.
Procedure for obtaining hotel star ratings
To get the star rating of the hotel, the applicant should submit an application and a certain package of documents, in an accredited certification centre, where they must be reviewed within 10 working days. The documentation package must necessarily include information on the number of rooms in the hotel and stardom of the hotel, which the applicant wants to get.
If the application is approved, the applicant and the certification centre sign a contract on classification and then a procedure of a peer review takes place. A hotel can only be given a star rating if the classification process has not revealed any breaches of the state quality standard. If it is revealed that the examination revealed non-compliance of the hotel to the requirements of the declared category, the applicant will be notified of the refusal to award a hotel star status no later than 20 days after the negative decision was made.
The Rostest Ural Certification Centre will help you understand all the nuances of hotel service classification. We will professionally organise all arrangements and help you get your hotel starrating in the shortest possible time.